You should not see any other problems installing the program, so please contact our support if you have any trouble. Mac OSX users need to drag the ArtRage program to the Applications folder or you will get an error message. If you've talked to Wacom support and they definitely can't help, then email us at ArtRage Lite
ArtRage staff have no access to your details with Wacom, and while we'll do our best to help, we can't fix their website for you.
It's slowly getting back on its feet, and should be in full working order again soon.Ĭontact Wacom support. Wait a few days while Wacom sorts their website out. If you decide you love ArtRage 4 enough to upgrade, wait until you get your Lite serial and you'll get a 50% discount when upgrading to ArtRage 4. You will then have access to unlimited downloads for both Windows and Mac OSX.ĭownload the ArtRage 4 demo here: It won't expire, and you can open all your paintings later once you have Lite. Go to and create an account, then register your serial and refresh the page. You will be offered the chance to download your software, but if this doesn't work, or you run out of downloads, or you accidentally pick Mac OSX instead of Windows, you can download ArtRage Lite directly from us using your serial number. You should also be sent an email with the serial number for ArtRage Lite, but this sounds like it isn't currently working properly, so check your library for the serial. If they aren't currently there, then they should be once Wacom has finished fixing everything, and their support should be able to help. Your tablet and software details should always be available in your account. This video accompanies an in-depth workshop in issue 9 of Paint & Draw magazine, the fun practical art magazine, on sale now.Get your copy now. You will then be offered your software download options and can add them to your 'library'. Look for the serial in the 'My Library' section. If this fails, you need to contact Wacom support.Ģ. In this case, you need to try using the other website(s), or change the language/region when registering. It might also be for a different region, which happens when people import tablets/sell online across countries. Contact Wacom support for help with this. This might be a web glitch, someone might genuinely have used your code, or it might be a misprint. The SBD code might be invalid/used/wrong number of digits Find and register your SBD key with Wacom. Older drivers: (note: 6.3.19 is causing problems for some users, especially on Mac OSX, so you may want an earlier version for now).ġ. for warranties) and access the software bundle. It's slowly getting back into working order, but here are some tips that might help you get your software a bit faster:ĭrivers: You do not need to register to access tablet drivers, only to officially register your ownership of the tablet (e.g. As all new Intuos Draw owners might have noticed, the Wacom website has kind of fallen apart over Christmas.